Customer
Operation of the CS Promotion Committee
GS Power operates the CS Promotion Committee to proactively identify and analyze customer needs and dissatisfaction related to hot water demand, hot water tariffs, customer facilities, and hot water pipelines.
Through this committee, GS Power drives customer-centric service improvement initiatives and strengthen the establishment of business processes.
The CS Promotion Committee, with the Head of the District Heating Business Division as its chairman, holds meetings both offline and online.
GS Power is responsible for identifying improvement points related to customer-centric business process enhancement and proactive customer service. The manages the reporting and development of solutions for discussion topics.
